Getting Started with Reserved Seating
Getting Started With Reserved Seating
Setting up Reserved Seating
To get started with reserved seating please email our support team at support@rts-solutions.com with the following information:
- A blueprint of each of your auditoriums to configure them in RTS
- Please clearly mark anything you want to be included on your chart (Entrances, Exits, Stairs, Posts, Railings, etc) as well as inform us you'd like them to be included
- Each seat's Row and Seat number should be marked as we include them on each seat i.e. A1 A2 A3, etc.
- Any Handicap or Companion seats should be marked
- A total count of your seats for each auditorium. Include Wheelchair spots and companion seats in this count.
- An Aerial view of your seats (This is best taken standing behind the seat and holding your phone or camera up to snap a photo.)
- Your design choice (see table below) and any extra information we may require for it
When our support team has received your information, it will enter their queue. If they have any questions they will reply to your email. Once your seating is complete, you will receive an email with instructions on using your reserved seating as well as an image of your layout for your approval.
Seating Examples
Based on Your Website
We can base the design on the style and branding of your website. This is the most popular design format. It keeps layouts on-brand with your website and it is easier for customers to read than a more realistic style.
Realistic using Auditorium Photos
We can design your layout to look like the inside of the actual theatre. You can provide us photos of the inside of your theatres and we will match it as accurately as possible. This type of layout will take longer to build due to the amount of detail required.
Related Articles
Getting Started with RTS: Everything you need to know
Below is a list of links, articles and information on helping you get started with RTS and setting up your RTS Software If you click the link below you will find everything you need to know about RTS and getting started with us. You will find all of ...New Customer Setup Checklist
New Customer Setup Checklist This document is designed to assist you with your RTS setup. The steps highlighted in red are critical for the RTS setup, while those highlighted in green represent additional features available with your licensing ...Assigning Signage To Your Chromecasts
Assigning The Sign To The Chromecast To assign a sign to a Chromecast, you must go to Setup -> Digital Signage -> Chromecast. This will open up the Manage Chromecast Window. Select the Chromecast you you wish to assign the sign to from the Available ...Installing RTS
This section will explain how to add RTS on to a workstation or office computer. If you're a new site installing RTS for the first time, be sure to reference out Setup Checklist (Article Needed) to make sure you're using all RTS has to offer. ...API Documentation
API Documentation Introduction RTS Ticketing has created an open interface to accommodate third-party access to our sales engine. In order to allow access, we have created an HTTPS server that accepts XML packets. Credit card payments are processed ...