Contacting RTS

Contacting RTS

For any questions, comments or concerns you can reach out to our 24/7 support! 


You can email us directly by department or call us and just follow the automated prompts to reach the department that best suits your needs.

Keep in mind MOST of your questions and problems can be resolved by using our step-by-step Knowledge Base articles or by going to our website:


If you cannot find an answer on our website or Knowledge Base, or if you need our 24/7 support you can contact by utilizing the information below!


RTS Sales Department

To contact the Sales Department inside RTS:

Email: sales@rts-solutions.com
Call: 865-212-9703 Ext. 140

RTS Media Department

To contact the Media Department inside RTS:

Email: media@rts-solutions.com
Call: 865-212-9703 

RTS Technical Support Department

To contact Technical Support inside RTS:

Email: support@rts-solutions.com
Call: 865-212-9703 Ext. 120



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