Configuring MaccsBox EBOR Reporting

Configuring MaccsBox EBOR Reporting

MaccsBox EBOR Reporting

Some film distributors now require reporting to MaccsBox for their Electronic Box Office Reports as well as Comscore/Swift/Rentrak.
RTS now supports MaccsBox integration for this process!

Configuring MaccsBox EBOR Reporting in RTS

Navigate to Setup -> Communications -> Maccs



Notes
Once here you can input the information supplied from MaccsBox.
Enable Reporting and Auto Send When Tickets Closed should be checked on.

Typically, the Server and Root Directory come from MaccsBox in this format: 
Host: ftp://ftp.maccsbox.com/figures
In the RTS MaccsBox configuration, it formats as follows:
Server: ftp.maccsbox.com
Root Directory: figures

The Username and Password are both case-sensitive.

For US locations, the Username and Password are as follows:
User Name: USRTS
Password: SGfvmrs58!

For Canadian locations, the Username and Password are as follows:
Username: CARTS
Password: DGkL7785!22

For any Maccsbox Issues, please reach out to MaccsBox via Kenny Johnson <Kenny.Johnson@maccs.com>.



Once you have all the correct information input into RTS, click Save.

Resending MaccsBox EBORS

You can resend EBORs to MaccsBox for previous dates in RTS by going to Actions -> Communications -> Maccs for MaccsBox.
Warning
Keep in mind: You cannot send dates that have open tickets in the software.



In the Data Transfer window, you can select a date range and then select Send Data



    • Related Articles

    • Box Office Reporting with Numero

      Configure Numero Numero is an online box office reporting platform that securely stores and reports your box office data. You'll need to set your theatre or chain up with Numero to utilize their reporting platform. You can complete that process HERE ...
    • "Deposit - Total" Report

      To view Deposit Total report: Navigate to: Reports -> Deposit -> Total. Under "Select by", click on "Deposit". Select the date of the deposit on the left. Select either whole deposit or a specific station. Click "View". Breaking Down the Report ...
    • Configuring Cloud Backup

      How to Configure Google Drive Backup RTS has added support for automatically uploading your RTS Backups to Google Drive for easy offsite backups. The backup will be uploaded when the standard nightly backup has completed. You can use the same Google ...
    • New Customer Setup Checklist

      New Customer Setup Checklist This document is designed to assist you with your RTS setup. The steps highlighted in red are critical for the RTS setup, while those highlighted in green represent additional features available with your licensing ...
    • RTS Restaurant Interface

      RTS Restaurant Interface The RTS Restaurant Interface enhances the traditional concession mode by offering a comprehensive set of features tailored for table service. Designed to streamline operations, this system allows restaurants to manage ...