Configuring MaccsBox EBOR Reporting

Configuring MaccsBox EBOR Reporting

MaccsBox EBOR Reporting

Some film distributors now require reporting to MaccsBox for their Electronic Box Office Reports as well as Comscore/Swift/Rentrak.
RTS now supports MaccsBox integration for this process!

Configuring MaccsBox EBOR Reporting in RTS

Navigate to Setup -> Communications -> Maccs



Notes
Once here you can input the information supplied from MaccsBox.
Enable Reporting and Auto Send When Tickets Closed should be checked on.

Typically, the Server and Root Directory come from MaccsBox in this format: 
Host: ftp://ftp.maccsbox.com/figures
In the RTS MaccsBox configuration, it formats as follows:
Server: ftp.maccsbox.com
Root Directory: figures

The Username and Password are both case-sensitive.

For US locations, the Username and Password are as follows:
User Name: USRTS
Password: SGfvmrs58!

For Canadian locations, the Username and Password are as follows:
Username: CARTS
Password: DGkL7785!22

For any Maccsbox Issues, please reach out to MaccsBox via Kenny Johnson <Kenny.Johnson@maccs.com>.



Once you have all the correct information input into RTS, click Save.

Resending MaccsBox EBORS

You can resend EBORs to MaccsBox for previous dates in RTS by going to Actions -> Communications -> Maccs for MaccsBox.
Warning
Keep in mind: You cannot send dates that have open tickets in the software.



In the Data Transfer window, you can select a date range and then select Send Data



If you are unable to access the MaccsBox configuration or the manual send areas in RTS, you may not have the proper permissions in the software enabled.

The following Password Permissions are what is used in RTS to enable/disable a user's access to these areas in the software:
Rentrak Setup and Rentrak Manual Send