The latest version of the documentation can be accessed from the following Google Drive: Google Drive
Costs
As with all RTS API interfaces there are costs involved at the location level. Please contact sales for more information. There is no cost to develop using our test servers.
Developer ID
You will need a developer ID to process transactions. Our test servers will accept the RTS developer ID info that is included in the sample request packets. Please include one or more valid email addresses, in your requests.Before requesting a developer id please verify that you have a working implementation using our test servers.To obtain a developer ID please send an email to support@rts-solutions.com, include your company name and contact information.
Communication is secured using TLS. Packet format is standard REST calls.
Authentication
Authentication is HTTP Basic Authentication. User names and passwords are controlled by the individual locations.
RTS does not have access nor will be adding access to customer sites. Our test servers are already pre-configured with a User Name/Password of test/test.
Test Servers
We maintain multiple test servers which allow transaction processing via different credit card systems.
Avs Result Codes
The test Heartland credit card account always return a result code of 0. This is a limitation of Heartland test credit card accounts.
The test WorldPay credit card account always returns AVS match. This is a limitation of WorldPay test credit card accounts.
Live customer transactions will return a code from the table below.
| Visa/Disc/JCB | Amex | Result |
|---|
| A | A | Street match, failed postal |
| N | N | Failed postal and street |
| R | R | AVS service not responding - Retry |
| U | S | AVS not supported |
| Z | W / Z | Postal match, failed street |
| Y / M / X | X / Y | Address and postal match |
| G or I | | Address not verified for international transactions |
| B | | Address match, postal not verified due to incompatible format (international address) |
| C | | Address and postal not verified due to incompatible format (international address) |
| D | | Address and postal match (international address) |
| P | | Postal match and address not verified due to incompatible format (international address) |
| U | No data from AVS auth system |
| E | E | AVS not supported or error retrieving AVS data |
WorldPay Hosted CVV Result Codes
| Code | Result | Recommended Action | Notes |
|---|
| M | Match | Accept Card | |
| N | No Match | Decline Card | Incorrect Value |
| P | Not Processed | Decline Card | |
| U | Not Supported | Decline Card | Verification service is not available or card issuer does not support
|
Notes:
Q: How do I?
A: First check the postman samples. Questions should be emailed to api2questions@rts-solutions.com
Q: Why are no available ticket returned for reserved performances?
A: Due to per seat ticket availability, reserved seating performance return available tickets in the seat chart request.
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